Evaluating informatics applications - some alternative approaches: theory, social interactionism, and call for methodological pluralism

@article{Kaplan2001EvaluatingIA,
  title={Evaluating informatics applications - some alternative approaches: theory, social interactionism, and call for methodological pluralism},
  author={Bonnie Kaplan},
  journal={International journal of medical informatics},
  year={2001},
  volume={64 1},
  pages={
          39-56
        }
}
A review of evaluation literature concerning CDSSs indicates that randomized controlled clinical trials (RCTs) are the 'gold standard' for evaluation. While this approach is excellent for studying system or clinical performance, it is not well suited to answering questions concerning whether systems will be used or how they will be used. Because lack of use of CDSS has been of concern for some years, other evaluation research designs are needed to address those issues. This paper critiques RCT… CONTINUE READING
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