Evaluating computer-supported cooperative work: models and frameworks

@article{Neale2004EvaluatingCC,
  title={Evaluating computer-supported cooperative work: models and frameworks},
  author={Dennis C. Neale and John M. Carroll and Mary Beth Rosson},
  journal={Proceedings of the 2004 ACM conference on Computer supported cooperative work},
  year={2004}
}
  • D. Neale, J. Carroll, M. Rosson
  • Published 2004
  • Computer Science
  • Proceedings of the 2004 ACM conference on Computer supported cooperative work
Evaluating distributed CSCW applications is a difficult endeavor. Frameworks and methodologies for structuring this type of evaluation have become a central concern for CSCW researchers. In this paper we describe the problems involved in evaluating remote collaborations, and we review some of the more prominent conceptual frameworks of group interaction that have driven CSCW evaluation in the past. A multifaceted evaluation framework is presented that approaches the problem from the… Expand
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