• Corpus ID: 352276

Evaluating arbitration and conflict resolution mechanisms in the Spanish Wikipedia

@article{Sefidari2014EvaluatingAA,
  title={Evaluating arbitration and conflict resolution mechanisms in the Spanish Wikipedia},
  author={Maria Sefidari and Felipe Ortega},
  journal={ArXiv},
  year={2014},
  volume={abs/1412.3695}
}
In open collaborative projects like Wikipedia, interactions among users can produce tension and misunderstandings. Complex disputes require more sophisticated mechanisms of conflict resolution. In this paper, we examine the case of the Spanish Wikipedia and its Arbitration Committee, known as CRC, over its two years of activity. We postulate that the high percentage of rejections of cases presented by non-administrators, the lack of diversity inside the committee (composed only by… 

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