Evaluating and improving the usability of Mechanical Turk for low-income workers in India

@inproceedings{Khanna2010EvaluatingAI,
  title={Evaluating and improving the usability of Mechanical Turk for low-income workers in India},
  author={Shashank Khanna and Aishwarya Ratan and James Davis and William Thies},
  booktitle={ACM DEV},
  year={2010}
}
While platforms such as Amazon Mechanical Turk have generated excitement as a potential source of income in developing regions, to date there remains little evidence that such opportunities have transformed livelihoods for low-income workers. In this study, we analyze the usability barriers that prevent those with basic digital literacy skills from accomplishing simple tasks on Mechanical Turk. Based on our observations, we design new user interfaces that reduce the barriers to task… CONTINUE READING

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