Evaluating User Satisfaction

Abstract

The primary objective of consultation is to provide a service that, in all aspects, matches the requirements of our users. As these requirements change constantly, it becomes necessary to evaluate the effectiveness of the type of consultation offered from the point of view of the user. The questionnaire, discussed in this paper, covers three main areas… (More)
DOI: 10.1145/800067.802105

Topics

  • Presentations referencing similar topics