Evaluating Perceived Quality of B-School Websites

@inproceedings{Elangovan2013EvaluatingPQ,
  title={Evaluating Perceived Quality of B-School Websites},
  author={N. Elangovan},
  year={2013}
}
Websites are a window for the world for looking in most of the Information and a gateway for many activities. Websites are not only a necessity but also mandatory for B-Schools. A B-School Website serves as portal to all stakeholders in addition to being an information placeholder. The Websites serves from being an administrative tool to a Learning Management system. The utility and the effectiveness of website depend on the quality of the service it provides to the surfer. A study was… Expand
View via Publisher
iosrjournals.org
18 Citations
Highly Influential Citations
4
Background Citations
11
Methods Citations
2
Results Citations
1

Tables from this paper

18 Citations

Citation Type

Citation Type

Analysis of Factors Affecting the Website Quality Based on Webqual Approach (Study Case: XYZ University)
Website is Information and Communication Technology (ICT) media, which is used to display content of information in a fast, scalable, affordable and certainly varied way. Furthermore, a website for… Expand
Using Webqual 4.0 and Importance Performance Analysis to Evaluate E-Commerce Website
TLDR
The existing results from website user can be used as feedback on evaluation and development of Lazada website to be more accommodating to the wishes and in accordance with the expectations of website users. Expand
A REVIEW OF EMPIRICAL RESEARCH ON WEBSITE QUALITY MEASUREMENT MODEL BASED ON CONSUMER’S PERCEPTION
Measurement on the quality of websites is one of the important aspects that affect performance of organizations or companies starting to implement a web-based service. This paper presents the results… Expand
Website Quality Measurement of Higher Education Services Institution Region IV Using Webqual 4.0 Method
TLDR
In order to accommodate the needs of visitors, this study found the fact that visitors expected website developers to build the website navigate easily, information updated more, implement a comprehensive recommendation system, and more interactive. Expand
Website Quality 4.0 on Admission of New Students (PMB) at Higher Education
This study aims to measure the quality of higher education websites in Bandung using the Webqual 4.0 method based on user ratings of actual perceived quality of expected quality so as to make it… Expand
An Analysis and Measurement of Website Quality Using WebQual 4.0 and Importance Performance Analysis (IPA) Method (A Case Study of Kemiriamba Village Brebes)
TLDR
The results of this study suggested the Kemiriamba Village website to immediately make improvements and development in order to become a qualified website towards good governance. Expand
Quality Analysis of Shopee Website by Using Importance Performance Analysis Approach
  • Ai Lili Yuliati, C. I. Setiawati
  • Computer Science
  • Proceedings of the 1st International Conference on Economics, Business, Entrepreneurship, and Finance (ICEBEF 2018)
  • 2019
TLDR
The results showed the quality of Shopee websites based on their level of importance and performance in good categories and the gap calculation between the level of expectations and performance. Expand
An Analysis &Measurement ofWebsite Quality Using The WebQual 4.0 And Importance Performance Analysis (IPA) Method (A Case Study Of Jagalempenivillage Brebes)
  • Warjiyono Warjiyono, Corie Mei Hellyana
  • Mathematics
  • Proceedings of the Proceedings of The 2nd International Conference On Advance And Scientific Innovation, ICASI 2019, 18 July, Banda Aceh, Indonesia
  • 2019
Based on the Law of the Republic of Indonesia number 6/2016 on villages that are obliged to develop village information systems in running e-government towards good governance. In Indonesia,… Expand
Webqual and Importance Performance Analysis Method: The Evaluation of Tegal City's Public Service Information System Web Quality
According to Indonesian Law no. 14 of 2008 concerning public information disclosure states that every state organizer and public institution is encouraged to conduct public information disclosure. To… Expand
A comparative study of state and private university websites in Maharashtra
Globalization has had a tremendous impact on every aspect of human life including higher education. In the Indian context education is partially provided by the public sector that is basically funded… Expand
...
1
2
...

References

SHOWING 1-10 OF 67 REFERENCES
An Evaluation of Cyber-Bookshops: The WebQual Method
TLDR
This paper describes the use of WebQual 2.0 to evaluate Internet bookshop Web sites, used to assess customer perceptions of on-line bookshops, one of the more mature areas of Internet commerce. Expand
An Integrative Approach to the Assessment of E-Commerce Quality
TLDR
The application of a new version of WebQual to Internet bookstores: Amazon, BOL, and the Internet Bookshop is reported on. Expand
Perceived Service Quality in a University Web Portal: Revising the E-Qual Instrument
TLDR
This work-in-progress, qualitative study conducts focus groups with a range of stakeholders in university Web portals with a view to adapting the e-qual instrument for use in a university Web portal environment and finds support for a new service quality dimension, and for additional items in existing scales. Expand
Evaluating web site quality: the value of a multi paradigm approach
Purpose – The aim of this paper is to benchmark the quality of web sites of major public accounting (PA) firms by seeking the opinions of potential clients and analysing the data to establish best… Expand
Developing a Scale to Measure the Perceived Quality of An Internet Shopping Site ( SITEQUAL )
As Internet shopping gradually moves from a novelty to a routine way of shopping, the quality of the Internet sites will play an important role in differentiating sites. Internet shopping sites must… Expand
The antecedents of customer satisfaction with online travel services: a conceptual model
Purpose – The purpose of this study is: to examine the travel web sites quality dimensions that ultimately influence customers' satisfaction; and to conduct content analyses on the five prominent… Expand
Application of the Webqual Instrument to Three Australian B2C Websites: An Exploratory Investigation
Assessing the quality of a Website has received growing attention from academics and practitioners. The objective of this study is to apply the WebQualTM framework developed by Loiacono, Watson and… Expand
The Measurement of Electronic Service Quality: Improvements and Application
TLDR
Based on 204 evaluations of consumers that participated in a laboratory experiment involving two Canadian Web sites in travel and online insurance, NetQual best fits the data and offers the highest explanatory power. Expand
Interactive E-Government: Evaluating the Web Site of the UK Inland Revenue
TLDR
The results of a survey of the quality of a Web site provided by the UK Government are examined and specific areas in need of development are found to be consistent with initiatives launched recently by the Inland Revenue. Expand
WebQual: An Exploration of Web-Site Quality
TLDR
Work under way to extend and refine the WebQual instrument includes electronic commerce evaluation, where web-site service quality is proposed as a key issue. Expand
...
1
2
3
4
5
...