Evaluating 3D Embodied Conversational Agents In Contrasting VRML Retail Applications

@inproceedings{McBreen2000Evaluating3E,
  title={Evaluating 3D Embodied Conversational Agents In Contrasting VRML Retail Applications},
  author={Helen McBreen and James Anderson and Mervyn A. Jack},
  year={2000}
}
This paper discusses the results of an empirical evaluation assessing 3D male and female embodied conversational agents that were formally dressed and casually dressed in three interactive VRML retail environments – a cinema box-office, a travel agency and a bank. Participants completed tasks in each application by conversing with the agents after which they completed questionnaires regarding their attitude toward the retail applications, the agent’s behaviour in the retail application and the… CONTINUE READING

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