Estimating the impact of enterprise resource planning project management decisions on post-implementation maintenance costs: a case study using simulation modelling

@article{Fryling2010EstimatingTI,
  title={Estimating the impact of enterprise resource planning project management decisions on post-implementation maintenance costs: a case study using simulation modelling},
  author={Meg Fryling},
  journal={Enterprise Information Systems},
  year={2010},
  volume={4},
  pages={391 - 421}
}
  • Meg Fryling
  • Published 2010
  • Computer Science
  • Enterprise Information Systems
  • Organisations often make implementation decisions with little consideration for the maintenance phase of an enterprise resource planning (ERP) system, resulting in significant recurring maintenance costs. Poor cost estimations are likely related to the lack of an appropriate framework for enterprise-wide pre-packaged software maintenance, which requires an ongoing relationship with the software vendor (Markus, M.L., Tanis, C., and Fenema, P.C., 2000. Multisite ERP implementation. CACM, 43 (4… CONTINUE READING
    34 Citations

    Topics from this paper.

    An approach to estimation of degree of customization for ERP projects using prioritized requirements
    • 15
    Research directions for enterprise resource planning (ERP) projects
    • 22
    Enhancing ERP to Fit the Business Needs: A Customization Method Selection
    Rocky Relationships: Enterprise Resource Planning and Supply Chain Management
    • 6
    • PDF

    References

    SHOWING 1-10 OF 113 REFERENCES
    Maintaining ERP packaged software – A revelatory case study
    • 46
    • PDF
    Strategic management of complex projects: a case study using system dynamics
    • 252
    Applying System Dynamics to Scenario Based Software Project Management
    • 14
    • PDF
    Using cost benefit analysis for enterprise resource planning project evaluation: a case for including intangibles
    • 76
    • Highly Influential
    • PDF
    Using simulation to analyse the impact of software requirement volatility on project performance
    • 90
    • PDF
    ERP : Tools, Techniques, and Applications for Integrating the Supply Chain, Second Edition
    • 274