Estimating the Socio-Economic Impact of Product Reviews : Mining Text and Reviewer Characteristics

  title={Estimating the Socio-Economic Impact of Product Reviews : Mining Text and Reviewer Characteristics},
  author={Anindya Ghose},
With the rapid growth of the Internet, the ability of users to create and publish content has created active electronic communities that provide a wealth of product information. However, the high volume of reviews that are typically published for a single product makes harder for individuals as well as manufacturers to locate the best reviews and understand the true underlying quality of a product. In this paper, we re-examine the impact of reviews on economic outcomes like product sales and… CONTINUE READING
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