Establishing benchmarks and metrics for utilization management.

  title={Establishing benchmarks and metrics for utilization management.},
  author={Stacy Foran Melanson},
  journal={Clinica chimica acta; international journal of clinical chemistry},
The changing environment of healthcare reimbursement is rapidly leading to a renewed appreciation of the importance of utilization management in the clinical laboratory. The process of benchmarking of laboratory operations is well established for comparing organizational performance to other hospitals (peers) and for trending data over time through internal benchmarks. However, there are relatively few resources available to assist organizations in benchmarking for laboratory utilization… CONTINUE READING