Erlang-R: A Time-Varying Queue with Reentrant Customers, in Support of Healthcare Staffing

@article{YomTov2014ErlangRAT,
  title={Erlang-R: A Time-Varying Queue with Reentrant Customers, in Support of Healthcare Staffing},
  author={Galit B. Yom-Tov and Avishai Mandelbaum},
  journal={Manufacturing & Service Operations Management},
  year={2014},
  volume={16},
  pages={283-299}
}
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