Ergonomics issues in national identity card for homeland security.

@article{Yeow2013ErgonomicsII,
  title={Ergonomics issues in national identity card for homeland security.},
  author={Paul H P Yeow and Yee Yen Yuen and Wee Hong Loo},
  journal={Applied ergonomics},
  year={2013},
  volume={44 5},
  pages={719-29}
}
Ever since the 9/11 terrorist attack, many countries are considering the use of smart national identity card (SNIC) which has the ability to identify terrorists due to its biometric verification function. However, there are many ergonomics issues in the use of SNIC, e.g. card credibility. This research presents a case study survey of Malaysian users. Although most citizens (>96%) own MyKad (Malaysia SNIC), many do not carry it around and use its applications. This defeats one of its main… CONTINUE READING

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