Enterprise information systems: technology first or process first?

  title={Enterprise information systems: technology first or process first?},
  author={Mohammed Arif and Dennis J. Kulonda and Jim Jones and Michael D. Proctor},
  journal={Business Proc. Manag. Journal},
Purpose – Enterprise resource planning (ERP), a technological approach for enterprise information systems, has many recorded case examples of lengthy and expensive implementations reported in literature. This research has uncovered an alternative process-driven and document-based approach that may offer a simpler and more flexible solution compared with technology-driven ERP. This paper investigates the differences and similarities of the two approaches, and also answers a related question: Is… CONTINUE READING


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