Enterprise System Implementation and Employee Job Performance: Understanding the Role of Advice Networks

@article{Sykes2014EnterpriseSI,
  title={Enterprise System Implementation and Employee Job Performance: Understanding the Role of Advice Networks},
  author={Tracy Ann Sykes and Viswanath Venkatesh and Jonathan L. Johnson},
  journal={MIS Quarterly},
  year={2014},
  volume={38},
  pages={51-72}
}
The implementation of enterprise systems, such as enterprise resource planning (ERP) systems, alters business processes and associated workflows, and introduces new software applications that employees must use. Employees frequently find such technology-enabled organizational change to be a major challenge. Although many challenges related to such changes have been discussed in prior work, little research has focused on postimplementation job outcomes of employees affected by such change. We… CONTINUE READING

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