Corpus ID: 15539365

Enhancing quality for clients: the balanced counseling strategy.

  title={Enhancing quality for clients: the balanced counseling strategy.},
  author={Le{\'o}n Fr and Alex R{\'i}os and Adriana Zumar{\'a}n and M delaCruz and Carlos Brambila},
A central focus of high-quality care is the interaction between clients and the providers who serve them. In the ideal client-provider interaction the provider treats all clients respectfully responds to their reproductive needs and intentions helps in the selection of the most appropriate family planning method and offers sufficient information to use the method safely and effectively (Bruce 1990).To improve the quality of the client-provider interaction Population Council staff developed a… Expand

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  • Medicine
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  • 2010
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A framework for assessing quality from the client's perspective is offered, consisting of six parts (choice of methods, information given to clients, technical competence, interpersonal relations, follow-up and continuity mechanisms, and the appropriate constellation of services). Expand
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