Engaging Public Sector Clients

@inproceedings{Alford2009EngagingPS,
  title={Engaging Public Sector Clients},
  author={John Alford},
  year={2009}
}
Introduction: Client Co-Production of Public Services The Co-Production Concept Clients in the Public Sector Legal Compliance, Regulation and Co-Production Theoretical Constructs and Methodology Postal Service Customers as Co-Producers Long-Term Unemployed People as Co-Producers Taxpayers as Co-Producers Client Co-Production: An Exchange Perspective Managing for Client Co-Production Implications 

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