End-user adoption of animated interface agentsin everyday work applications

@article{Serenko2007EnduserAO,
  title={End-user adoption of animated interface agentsin everyday work applications},
  author={Alexander Serenko and Nick Bontis and Brian Detlor},
  journal={Behaviour \& Information Technology},
  year={2007},
  volume={26},
  pages={119 - 132}
}
Recognizing the potential contribution that interactive software agents bring to everyday work applications, this paper reports on end-user adoption of animated interface agents in one particular work application environment: Microsoft® Office. The paper develops and empirically tests a theoretical model of the factors affecting an end-user's choice to adopt and utilize such interface agents. From this theoretical model, a survey instrument was adapted and administered to 261 participants… 
User Perceptions and Employment of Interface Agents for Email Notification: An Inductive Approach
  • A. Serenko
  • Economics
    Int. J. Intell. Inf. Technol.
  • 2009
This study investigates user perceptions and employment of interface agents for email notification to answer three research questions pertaining to user demographics, typical usage, and perceptions
TOWARD INTIMACY IN USER EXPERIENCE: ENDURING INTERACTION IN THE USE OF COMPUTATIONAL OBJECTS
Affective aspects of user experience, like friendliness and pleasantness, are said to be too subjective to be assessed by user-evaluation approaches. This paper connects the issue of affectivity to
Technology Acceptance and User Experience
TLDR
This study reviews 37 papers in the overlap between TAM and UX models and discusses four of the main theories used in reasoning about the experiential component and point to the near absence of psychological needs and negative emotions in the models.
Technology Acceptance and User Experience: A Review of the Experiential Component in HCI
Understanding the mechanisms that shape the adoption and use of information technology is central to human-computer interaction. Two accounts are particularly vocal about these mechanisms, namely the
Building respectful interface agents
Learner Acceptance of a Multimedia-Based Learning System
TLDR
The present study applied the technology acceptance model to examine the determinants leading to learners’ behavioral intention to use a multimedia-based learning system and found that cognitive engagement was a key intervening variable linking the four exogenous constructs with perceived usefulness.
Acceptance and use of a zoomorphic robot in a domestic setting
The study presented in this article aims to improve our understanding of how people use zoomorphic robots in domestic environments in general and, in particular, whether people are able to build
...
...

References

SHOWING 1-10 OF 134 REFERENCES
Adding animated presentation agents to the interface
TLDR
This paper presents a system that uses a lifelike character, the so-called PPP Persona, to present multimedia material to the user, either automatically generated or fetched from the web and modified if necessary.
The persona effect: affective impact of animated pedagogical agents
TLDR
The study revealed the persona eflecr, which is that the presence of a lifelike character in an interactive learning environment~ven one that is not expressive— can have a strong positive effect on student’s perception of their learning experience.
The impact of animated interface agents: a review of empirical research
TLDR
This work provides a comprehensive and systematic overview of the empirical studies conducted so far in order to investigate effects of animated agents on the user's experience, behaviour and performance.
Animated Pedagogical Agents: Face-to-Face Interaction in Interactive Learning Environments
TLDR
The motivations behind animated pedagogical agents are set forth, the key capabilities they offer are described, and the technical issues they raise are discussed.
Learning Interface Agents
TLDR
It is argued that the machine learning approach to building interface agents is a feasible one which has several advantages over other approaches: it provides a customized and adaptive solution which is less costly and ensures better user acceptability.
Collaborative Interface Agents
TLDR
A framework for multi-agent collaboration is presented, results of a working prototype, based on learning agents for electronic mail are discussed, and a major problem with the learning approach is that the agent has to learn from scratch and thus takes some time becoming useful.
A Model of the Antecedents of Perceived Ease of Use: Development and Test†
TLDR
Data from three experiments supported the hypothesis that an individual's perception of a particular system's ease of use is anchored to her or his general computer self-efficacy at all times, and objective usability has an impact on ease-of- use perceptions about a specific system only after direct experience with the system.
...
...