Emotions and dialogue in a peer-production community: the case of Wikipedia

@inproceedings{Laniado2012EmotionsAD,
  title={Emotions and dialogue in a peer-production community: the case of Wikipedia},
  author={David Laniado and Andreas Kaltenbrunner and Carlos Castillo and Mayo Fuster Morell},
  booktitle={WikiSym '12},
  year={2012}
}
This paper presents a large-scale analysis of emotions in conversations among Wikipedia editors. Our focus is on the emotions expressed by editors in talk pages, measured by using the Affective Norms for English Words (ANEW). We find evidence that to a large extent women tend to participate in discussions with a more positive tone, and that administrators are more positive than non-administrators. Surprisingly, female non-administrators tend to behave like administrators in many aspects. We… 

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