Emotions and Leadership: The Role of Emotional Intelligence

  title={Emotions and Leadership: The Role of Emotional Intelligence},
  author={Jennifer M. George},
  journal={Human Relations},
  pages={1027 - 1055}
  • J. George
  • Published 1 August 2000
  • Psychology
  • Human Relations
This paper suggests that feelings (moods and emotions) play a central role in the leadership process. More specifically, it is proposed that emotional intelligence, the ability to understand and manage moods and emotions in the self and others, contributes to effective leadership in organizations. Four major aspects of emotional intelligence, the appraisal and expression of emotion, the use of emotion to enhance cognitive processes and decision making, knowledge about emotions, and management… 

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