Emotional labor in American professors.

@article{Mahoney2011EmotionalLI,
  title={Emotional labor in American professors.},
  author={Kevin T. Mahoney and Walter C. Buboltz and John E. Buckner and Dennis Doverspike},
  journal={Journal of occupational health psychology},
  year={2011},
  volume={16 4},
  pages={406-23}
}
An online survey was conducted on a national sample of United States professors to examine emotional labor and its relationship to work outcomes. Participants were queried on genuine, faking, and suppressing emotional expression facets of emotional labor, as well as emotional exhaustion, job satisfaction, and affective commitment. The sample of 598 included… CONTINUE READING