318 Citations
Emotional labor and authentic leadership
- Psychology
- 2012
Organizational research has begun to once again focus on the importance of emotions in the workplace. In particular, the concept of emotional labor, the management of emotions at work to influence…
Leader authenticity as a mediator between leader emotional labor and wellbeing
- Psychology
- 2019
Theory and evidence suggest leader emotional labor has an important influence on leader and follower wellbeing. However, we lack empirical research to understand how leader’s use of emotional labor…
A conceptual framework of leaders’ emotional labor: The role of authentic leadership and procedural justice.
- Business
- 2016
Emotional labor has become more and more the focus of leadership research, suggesting that leaders manage their emotions or its expressions in interactions with followers. This study seeks to examine…
Emotional responses of leaders to passive versus active members
- Psychology
- 2014
In our investigation of emotion management in organizations, we shift the focus from leadership to followership. To maintain their leadership identity in leader–member relationships, leaders have to…
What role does leaders' emotional labor play in effective leadership? An empirical examination
- Business, Psychology
- 2011
An increasing stream of research has shown that leaders‟ emotions have substantial impact on followers‟ attitudes and performance. However, this line of research has not explored the psychological…
Emotional Labor among West Texas Baptist Pastors: Potential Threats to Leader Authenticity and Lessons Learned
- Psychology
- 2016
Abstract
The purpose of this study is to provide preliminary insights into the relationships between self-monitoring, emotional expressivity, emotional labor, felt leader authenticity, and authentic…
The Benefits of Merging Leadership Research and Emotions Research
- BusinessFront. Psychol.
- 2016
This review examines emotions and leadership at five levels: within person, between persons, interpersonal, groups and teams, and organizational wide and integrates research on emotions, emotional contagion, and leadership to identify opportunities for future research for both emotions researchers and leadership researchers.
Feel Free, Be Yourself
- Business, Psychology
- 2014
Authenticity is a relational construct, but research to date has largely overlooked the relationship between authentic leadership and follower authenticity. In our first study, comprising 162…
The two-faced leader: The effects of leader emotional inconsistency on follower creative performance
- Psychology, Business
- 2016
Based on a review of the literatures pertaining to leadership, affect, and creative performance, the studies conducted as part of this thesis aim at testing a research model that examines how and…
References
SHOWING 1-10 OF 147 REFERENCES
Emotional intelligence as the basis of leadership emergence in self-managing teams ☆
- Business, Psychology
- 2002
Emotions and Leadership: The Role of Emotional Intelligence
- Business
- 2000
This paper suggests that feelings (moods and emotions) play a central role in the leadership process. More specifically, it is proposed that emotional intelligence, the ability to understand and…
Leading with emotional labor
- Business
- 2008
Purpose – This paper seeks to argue that leaders perform emotional labor whenever they display emotions in an attempt to influence their subordinates' moods and…
When leaders display emotion: how followers respond to negative emotional expression of male and female leaders
- Psychology
- 2000
A leader's emotional display is proposed to affect his or her audience. In this study, observing a male or female leader express negative emotion was proposed to influence the observer's affective…
Emotional Labor in Service Roles: The Influence of Identity
- Psychology
- 1993
Emotional labor is the display of expected emotions by service agents during service encounters. It is performed through surface acting, deep acting, or the expression of genuine emotion. Emotional…