Emotional intelligence in the workplace: exploring its effects on occupational stress and health outcomes in human service workers.
@article{OgiskaBulik2005EmotionalII, title={Emotional intelligence in the workplace: exploring its effects on occupational stress and health outcomes in human service workers.}, author={Nina Ogińska-Bulik}, journal={International journal of occupational medicine and environmental health}, year={2005}, volume={18 2}, pages={ 167-75 } }
OBJECTIVES
Emotional intelligence, an essential factor responsible for determining success in life and psychological well-being, seems to play an important role in shaping the interaction between individuals and their work environment. The purpose of the study was to explore the relationship between emotional intelligence and perceived stress in the workplace and health-related consequences in human service workers.
MATERIALS AND METHODS
A sample of 330 participants (42.4% of men and 57.6% of… CONTINUE READING
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