Emotional intelligence in nursing work.

@article{McQueen2004EmotionalII,
  title={Emotional intelligence in nursing work.},
  author={Anne McQueen},
  journal={Journal of advanced nursing},
  year={2004},
  volume={47 1},
  pages={
          101-8
        }
}
  • A. McQueen
  • Published 1 July 2004
  • Medicine
  • Journal of advanced nursing
BACKGROUND Emotional labour has been widely accepted in the literature as part of nursing work, however the contribution of emotional intelligence in the nursing context requires further study. AIM This paper aims to present an analysis of the literature on emotional intelligence and emotional labour, and consider the value of emotional intelligence to nursing. METHOD A literature search was undertaken using the CINAHL and MEDLINE databases. Search terms used were 'emotions', 'intelligence… 
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    Journal of advanced nursing
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TLDR
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