Emotional Intelligence and Job Performance: The Importance of Emotion Regulation and Emotional Labor Context

@article{Newman2010EmotionalIA,
  title={Emotional Intelligence and Job Performance: The Importance of Emotion Regulation and Emotional Labor Context},
  author={Daniel A. Newman and Dana L Joseph and Carolyn MacCann},
  journal={Industrial and Organizational Psychology},
  year={2010},
  volume={3},
  pages={159 - 164}
}
CANNUniversity of SydneyCherniss (2010) described three issuesthat need to be addressed en route toconsidering emotional intelligence (EI) auseful construct for personnel psychol-ogy: (a) empirical evidence that EI pre-dicts job performance, (b) distinguishingbetween models of EI and models ofemotional and social competence (ESC),and (c) some unresolved EI measurementproblems.A recentmeta-analysis(Joseph N MacCann R Orchard et al., 2009).In this commentary, we focus particu-larly on two key… 
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