Emotional Intelligence, Cognitive Intelligence, and Job Performance

  title={Emotional Intelligence, Cognitive Intelligence, and Job Performance},
  author={St{\'e}phane C{\^o}t{\'e} and Christopher T. H. Miners},
  journal={Administrative Science Quarterly},
  pages={1 - 28}
This paper examines how emotional intelligence and cognitive intelligence are associated with job performance. We develop and test a compensatory model that posits that the association between emotional intelligence and job performance becomes more positive as cognitive intelligence decreases. We report the results of a study in which employees completed tests of emotional intelligence and cognitive intelligence, and their task performance and organizational citizenship behavior were assessed… Expand

Figures and Tables from this paper

In this chapter, we extend existing models of individual and collective emotional intelligence to the organizational level and provide an empirical study on the performance impact of organizationalExpand
Cognitive Ability, Emotional Intelligence, and the Big Five Personality Dimensions as Predictors of Criminal Investigator Performance
This study examines the extent to which cognitive ability, the Big Five factor personality dimensions, and emotional intelligence are related to training and job performance of U.S. federal criminalExpand
Chapter 8 Organizational emotional intelligence and performance: an empirical study
In this chapter, we extend existing models of individual and collective emotional intelligence to the organizational level and provide an empirical study on the performance impact of organizationalExpand
The Role of Emotional Intelligence and Job Emotional Requirements in Job Attitudes and Behavior
A recent focus on understanding emotions in organizations has resulted in increased attention to the role of Emotional Intelligence (EI). Emotional Intelligence (EI) is a type of intelligence thatExpand
An Investigation of the Relationship between Employees’ Emotional Intelligence and Performance
This paper examines the relationship between employees’ emotional intelligence and their performance. A total of 444 employees working in privately owned organizations were selected conveniently forExpand
Relationship between Ability-Based Emotional Intelligence, Cognitive Intelligence, and Job Performance
Based on previous findings, which found that the three facets of ability-based emotional intelligence (EI) have varying effects on job performance, this study investigates the relationship betweenExpand
Emotional Intelligence, Organizational Commitment and Job Performance in Pakistan
Faculty members in academic institutions have low satisfaction and organizational commitment. Emotional intelligence is highly associated with job performance and organizational commitment. ThisExpand
A Comparative Study of Intelligence Quotient and Emotional Intelligence: Effect on Employees’ Performance
The study aims to explore the cognitive and emotional aspects of intelligence and its related behavioral and psychological outcomes on employees' performance. Intelligence is considered as anExpand
Exploring Emotional Intelligence at Work: A Review of Current Evidence
Emotional intelligence is defined as the ability to perceive, understand, regulate, and use emotions. Organizational settings are now considered important arenas for the manifestation of humanExpand
The Role of Emotional Intelligence in Organizational Performance
Emotional intelligence may affect organizational performance, and the aim of our research was to examine whether this statement can be proven in the case of financially successful organizations orExpand


Using an ability-based measure of emotional intelligence to predict individual performance, group performance, and group citizenship behaviours
Despite claims that emotional intelligence (EI) predicts performance on work-related tasks and successful interpersonal interactions, little research exists to support these claims. In the presentExpand
Is Emotional Intelligence an Advantage? An Exploration of the Impact of Emotional and General Intelligence on Individual Performance
The authors found that overall emotional intelligence, emotional perception, and emotional regulation uniquely explained individual cognitive-based performance over and beyond the level attributable to general intelligence. Expand
Understanding Leader Emotional Intelligence and Performance
The purpose of this study was to examine whether self-awareness of managers (defined as agreement between self and other leadership ratings) would moderate relationships between (a) aspects ofExpand
The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study
Abstract Recently, increasing numbers of scholars have argued that emotional intelligence (EI) is a core variable that affects the performance of leaders. In this study, we develop a psychometricallyExpand
Emotional intelligence: in search of an elusive construct.
These data provide controvertible evidence for the existence of a separate Emotion Perception factor that (perhaps) represents the ability to monitor another individual's emotions, narrower than that postulated within current models of emotional intelligence. Expand
Emotional intelligence or adaptive emotions?
Evidence from developmental and clinical research suggest that emotion-related abilities and their influence on socioemotional competence stem more from the direct effects of emotions than from a special form of intelligence. Expand
The impact of emotional intelligence on work team cohesiveness and performance.
In this paper it is argued that the degree of emotional competence demonstrated by members of a team will determine whether member interactions build cohesiveness and high performance. The studyExpand
The construct and criterion validity of emotional intelligence and its potential utility for management studies.
The definition of emotional intelligence was reviewed and it was argued that El is conceptually distinct from personality, and peer ratings were found to be significant predictors of job performance ratings provided by supervisors after controlling for the Big Five personality dimensions. Expand
What cognitive intelligence is and what emotional intelligence is not.
My commentary deals with the Mayer, Salovey, and Caruso (this issue) article. I substantially agree with the views of Matthews, Roberts and Zeidner. My commentary considers three issues. First, IExpand
The role of trait emotional intelligence in academic performance and deviant behavior at school
Abstract This paper examines the role of trait emotional intelligence (‘trait EI') in academic performance and in deviant behavior at school on a sample of 650 pupils in British secondary educationExpand