Emotion Work, Feeling Rules, and Social Structure

  title={Emotion Work, Feeling Rules, and Social Structure},
  author={Arlie Russell Hochschild},
  journal={American Journal of Sociology},
  pages={551 - 575}
  • A. Hochschild
  • Published 1 November 1979
  • Psychology
  • American Journal of Sociology
This essay proposes an emotion-management perspective as a lens through which to inspect the self, interaction, and structure. Emotion, it is argued, can be and ofter is subject to acts of management. The individual often works on inducing or inhibiting feelings so as to render them "appropriate" to a situation. The emotion-management perspective draws on an interactive account of emotion. It differs from the dramaturgical perspective on the one hand and the psychoanalytic perspective on the… 

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    American Journal of Sociology
  • 1979
This paper attempts to present a largely symbolic interactionist analysis of some aspects of emotion and, in doing so, to indicate the utility of the sociological study of emotion. I begin by

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