Emergency incident management, benefits and operational issues performance and benefits evaluation of CHART

@article{Liu2004EmergencyIM,
  title={Emergency incident management, benefits and operational issues performance and benefits evaluation of CHART},
  author={Ying Liu and Peiwei Lin and Nan Zou and Gang-Len Chang and J. Y. Point-Du-Jour},
  journal={IEEE International Conference on Networking, Sensing and Control, 2004},
  year={2004},
  volume={2},
  pages={1143-1147 Vol.2}
}
The need to implement an effective incident management systems (IMS) has received increasing attention by general public, media and policy makers, that in turn has required transportation agencies to perform a rigorous evaluation over any implemented plan. Since 1996, the Maryland State Highway Administration (MSHA) has conducted a comprehensive evaluation of its incident response and management program, named CHART. The evaluation study consisted of two phases. Whereas the focus of Phase 1 was… CONTINUE READING