Emergency Department Escalation in Theory and Practice: A Mixed‐Methods Study Using a Model of Organizational Resilience

  title={Emergency Department Escalation in Theory and Practice: A Mixed‐Methods Study Using a Model of Organizational Resilience},
  author={J. Back and A. Ross and M. Duncan and P. Jaye and Katherine Henderson and J. Anderson},
  journal={Annals of Emergency Medicine},
  • J. Back, A. Ross, +3 authors J. Anderson
  • Published 2017
  • Medicine
  • Annals of Emergency Medicine
  • Study objective: Escalation policies are used by emergency departments (EDs) when responding to an increase in demand (eg, a sudden inflow of patients) or a reduction in capacity (eg, a lack of beds to admit patients). The policies aim to maintain the ability to deliver patient care, without compromising safety, by modifying “normal” processes. The study objective is to examine escalation policies in theory and practice. Methods: This was a mixed‐method study involving a conceptual analysis of… CONTINUE READING
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