Electronic surveys: how to maximise success.

  title={Electronic surveys: how to maximise success.},
  author={Joanne Michelle McPeake and Meghan Bateson and Anna O'neill},
  journal={Nurse researcher},
  volume={21 3},
AIM To draw on the researchers' experience of developing and distributing a UK-wide electronic survey. The evolution of electronic surveys in healthcare research will be discussed, as well as simple techniques that can be used to improve response rates for this type of data collection. BACKGROUND There is an increasing use of electronic survey methods in healthcare research. However, in recent published research, electronic surveys have had lower response rates than traditional survey methods… 

Using PubMed to Generate Email Lists of Participants for Healthcare Survey Research: A Simple and Practical Approach

The objective of this paper is to demonstrate a practical and simply replicable approach for using PubMed to generate large email lists of potential participants for healthcare survey research.

Surveying Allied Health Professionals Within a Public Health Service: What Works Best, Paper or Online?

Differences in differences between a paper and online survey among allied health clinicians are examined to suggest paper surveys are likely to produce less biased and more generalizable data from alliedhealth clinicians.

Improving Electronic Survey Response Rates Among Cancer Center Patients During the COVID-19 Pandemic: Mixed Methods Pilot Study

Strategies to promote effective response rates include pre-notification postcards or letters as well as monetary incentives.

Comparison of response rates on invitation mode of a web-based survey on influenza vaccine adverse events among healthcare workers: a pilot study

In this convenience sample of registry volunteers, response rates were generally low, but were higher for the emailed than posted invitations and for older than younger adults.

Participation and factors associated with late or non-response to an online survey in primary care.

After electronic reminders, the response rate increased, especially among professionals with the highest workloads and a minor interest in the survey topic, but possible bias associated with non-response remains and the factors behind this should be examined in future research.

Using electronic surveys in nursing research.

  • D. Cope
  • Medicine
    Oncology nursing forum
  • 2014
This column will discuss the different types and advantages and disadvantages of using electronic surveys in nursing research, as well as methods to optimize the quality and quantity of survey responses.

Comparing online and telephone survey results in the context of a skin cancer prevention campaign evaluation

Significant differences between the telephone and online surveys on most measures used to assess the effectiveness of a health promotion advertising campaign are indicated.

Improving Electronic Survey Response Rates Among Cancer Center Patients During the COVID-19 Pandemic: Mixed Methods Pilot Study (Preprint)

Strategies to promote effective response rates include prenotification postcards or letters as well as monetary incentives to increase response rates for electronic surveys, particularly among hard-to-reach populations.

Examining factors impacting online survey response rates in educational research: Perceptions of graduate students.

Background: In educational research, online survey has become one of the most popular methods of data collection. Academic researchers, including faculty and students, expect and require a good

Response Rates In Hospitality Research: An Overview of Current Practice and Suggestions For Future Research

In this paper, we examine published research in six top-tier hospitality journals to explore response rates for different survey distribution methods across specific characteristics like research



A randomised trial and economic evaluation of the effect of response mode on response rate, response bias, and item non-response in a survey of doctors

The sequential mixed mode appears to be the most cost-effective mode of survey administration for surveys of the population of doctors, if one is prepared to accept a degree of response bias.

The Impact of Personalized Prenotification on Response Rates to an Electronic Survey

Electronic research methodology offers a unique opportunity to potentially survey an entire population (e.g., nursing faculty), thus further investigation regarding factors associated with electronic survey response rates and ways to improve these rates is warranted.

Shortening a survey and using alternative forms of prenotification: Impact on response rate and quality

This study suggests that the shortest survey does not necessarily provide the best option for increased response rates and survey quality, suggesting that postcards may be more beneficial due to the lower associated costs of this method of contact.

Effect of questionnaire length, personalisation and reminder type on response rate to a complex postal survey: randomised controlled trial

It is found that shortening a relatively lengthy questionnaire significantly increased the response, and sending a full reminder pack to non-respondents appears a worthwhile, albeit more costly, strategy.

E-mail Survey Response Rates: A Review

Responses to e-mail surveys undertaken since 1986 are analyzed and correlation and regression analyses suggest that year that the survey was undertaken and number of follow-up contacts had the most influence on response rates.

Web Survey Methods Introduction

The papers in this special issue reflect some of the many ways that the Internet can be used—whether alone or in combination with other methods—to conduct surveys.

The value of online surveys

A thorough analysis of the role of the internet in survey research and the implications of online surveys becoming such a major force in research is provided.

Essential elements of questionnaire design and development.

A critical evaluation of the questionnaire design and development process and demonstrates good practice at each stage of this process, as well as suggesting strategies to demonstrate the reliability and validity of the new and developing measure.

The influence of the design of web survey questionnaires on the quality of responses

he first objective of this article is to propose a conceptual framework of the effects of on-line questionnaire design on the quality of collected responses. Secondly, we present the results of an

The Impact of Nonresponse Rates on Nonresponse Bias A Meta-Analysis

Fifty-nine methodological studies were designed to estimate the magnitude of nonresponse bias in statistics of interest. These studies use a variety of designs: sampling frames with rich variables,