Electronic communication improves access, but barriers to its widespread adoption remain.

@article{Bishop2013ElectronicCI,
  title={Electronic communication improves access, but barriers to its widespread adoption remain.},
  author={Tara F. Bishop and Matthew J. Press and Jayme L. Mendelsohn and Lawrence P Casalino},
  journal={Health affairs},
  year={2013},
  volume={32 8},
  pages={1361-7}
}
Because electronic communication is quick, convenient, and inexpensive for most patients, care that is truly patient centered should promote the use of such communication between patients and providers, even using it as a substitute for office visits when clinically appropriate. Despite the potential benefits of electronic communication, fewer than 7 percent of providers used it in 2008. To learn from the experiences of providers that have widely incorporated electronic communication into… CONTINUE READING