Effects of peer feedback on contribution: a field experiment in Wikipedia

@inproceedings{Zhu2013EffectsOP,
  title={Effects of peer feedback on contribution: a field experiment in Wikipedia},
  author={Haiyi Zhu and Amy X. Zhang and Jiping He and Robert E. Kraut and Aniket Kittur},
  booktitle={CHI},
  year={2013}
}
One of the most significant challenges for many online communities is increasing members' contributions over time. Prior studies on peer feedback in online communities have suggested its impact on contribution, but have been limited by their correlational nature. In this paper, we conducted a field experiment on Wikipedia to test the effects of different feedback types (positive feedback, negative feedback, directive feedback, and social feedback) on members' contribution. Our results… CONTINUE READING
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