Effects of Voucher System on the Respite Care Service in South Korea: In the View of Social Exchange Theory

@article{Oh2015EffectsOV,
  title={Effects of Voucher System on the Respite Care Service in South Korea: In the View of Social Exchange Theory},
  author={Y. Oh},
  journal={Human Service Organizations: Management, Leadership \& Governance},
  year={2015},
  volume={39},
  pages={208 - 218}
}
  • Y. Oh
  • Published 2015
  • Business
  • Human Service Organizations: Management, Leadership & Governance
The purpose of this study is to apply the social exchange theory as a theoretical lens to analyze how the voucher system affects the respite care service in South Korea. Since 2007, the Korean government adopted the voucher system in the care service to increase the quality of care service by using competition among the service agencies in the market. In the care setting, the voucher system adjusts power differentials between care service workers and service users, increases flexibility and… Expand
1 Citations
Review of studies on spousal caregivers of frail spouses in South Korea
The first aim of this study is to review and critique the empirical literature on dyadic problems of spousal caregivers. A total of 18 relevant studies published between 1990 and 2015 were identifiedExpand

References

SHOWING 1-10 OF 45 REFERENCES
The expansion of social care and reform: Implications for care workers in the Republic of Korea
. A falling fertility rate, increasing longevity, government “social investment” strategies to achieve the transformation from industrial to post-industrial economy, and increased state support toExpand
Developing service user involvement in the South Korean disability services: lessons from the experience of community care policy and practice in UK.
  • Y. Kim, L. Ross
  • Business, Medicine
  • Health & social care in the community
  • 2008
TLDR
In a society where there is a shortage of services and a provider-orientated delivery system where most services are delivered by voluntary organisations, more public services are needed and a 'democratic' rather than a consumerist approach to user involvement is required. Expand
The Mythology of Privatization in Contracting for Social Services
States and municipalities have privatized services in an effort to improve their cost-effectiveness and quality. Competition provides the logical foundation for an expectation of cost savings andExpand
Structural relationships between organizational service orientation, contact employee job satisfaction and citizenship behavior
Purpose – The purpose of this paper is to contribute to the knowledge of how organization service orientation (OSO) influences job satisfaction and organizational citizenship behavior (OCB) ofExpand
Job Characteristics of Care Workers in Elderly Care Voucher Service as a Quality Element
이 논문은 최근 사회서비스 영역에서 강조되고 있는 사회서비스 품질관리 접근과 관련하여 노인돌보미 바우처사업 종사자의 근무특성을 살펴보았다. 한국에서 그 동안 수행된 대부분의 사회서비스 품질관리 연구들이 이용자 측 요소에 집중되었던 반면, 본 연구는 2007년부터 시행된 4대 전자바우처 서비스의 하나로서 재가...
Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors
Implementation of the marketing concept in service firms is accomplished through individual service employees and their interactions with customers. Although prior research has established a linkExpand
Goal Orientation, Service Behavior and Service Performance
Based on the traditional service triangle, this study proposes a conceptual model of the relationships between goal orientation, service behavior and service performance in order to examineExpand
Quality Now: Moving Human Services Organizations toward a Consumer Orientation to Service Quality
Total quality management (TQM) has been hailed as the new managerial wave of the 1990s (Martin, 1993), and quality-focused service management is currently gaining international acceptance in theExpand
Power, Equity and Commitment in Exchange Networks
Exchange theory has the virtue of bringing both power and equity together in a single analytic framework. However, exchange theory has focused largely upon analysis of the dyad, while power andExpand
Privatization: The Key To Better Government
Part 1 The background for privatization: introduction - pressures for privatization, overview the growth of government - the size of government why government grows. Part 2 The theory ofExpand
...
1
2
3
4
5
...