Corpus ID: 1432796

Effects of ISO 9000 certification on companies ’ profitability : an empirical study Prof

@inproceedings{Heras2004EffectsOI,
  title={Effects of ISO 9000 certification on companies ’ profitability : an empirical study Prof},
  author={. I{\~n}aki Heras and C. Ochoa},
  year={2004}
}

. Iñaki Heras, C. Ochoa

Published 2004

In this article the authors analyzed the effects on certified companies of the implementation and certification according to ISO 9000 standards. Firstly, the authors synthesized the benefits achieved by the application of this standard according to both the theoretical and empirical research of recent years. The authors emphasized the need to focus on issues related to the effects of the standards on the companies’ performance in order to objectify the benefits that the companies achieve. To… CONTINUE READING

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