Effects of Anthropomorphism and Accountability on Trust in Human Robot Interaction

  title={Effects of Anthropomorphism and Accountability on Trust in Human Robot Interaction},
  author={Manisha Natarajan and Matthew Craig Gombolay},
  journal={2020 15th ACM/IEEE International Conference on Human-Robot Interaction (HRI)},
  • Manisha Natarajan, M. Gombolay
  • Published 6 March 2020
  • Computer Science
  • 2020 15th ACM/IEEE International Conference on Human-Robot Interaction (HRI)
This paper examines how people’s trust and dependence on robot teammates providing decision support varies as a function of different attributes of the robot, such as perceived anthropomorphism, type of support provided by the robot, and its physical presence. We conduct a mixed-design user study with multiple robots to investigate trust, inappropriate reliance, and compliance measures in the context of a time-constrained game. We also examine how the effect of human accountability addresses… 

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