Effective use of workload and productivity monitoring tools in health-system pharmacy, part 2.

@article{Rough2010EffectiveUO,
  title={Effective use of workload and productivity monitoring tools in health-system pharmacy, part 2.},
  author={Steve S Rough and Michael R Mcdaniel and James R. Rinehart},
  journal={American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists},
  year={2010},
  volume={67 5},
  pages={
          380-8
        }
}
PURPOSE The current status of external and internal workload and productivity measurement systems and strategies to improve their use to maximize overall pharmacy department operational performance and staffing effectiveness are described. SUMMARY The use of operational benchmarking is increasing within health systems as a tool for continuously measuring and improving departmental performance and evaluating departmental success. Unfortunately, software used for benchmarking purposes is… CONTINUE READING
1
Twitter Mention

Similar Papers

Tables from this paper.

Citations

Publications citing this paper.
SHOWING 1-7 OF 7 CITATIONS

Development of an inpatient operational pharmacy productivity model.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2015
VIEW 5 EXCERPTS
CITES BACKGROUND & METHODS
HIGHLY INFLUENCED

Development of an operational productivity tool within a cancer treatment center pharmacy.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2018
VIEW 1 EXCERPT
CITES BACKGROUND

Impact of a quality-assessment dashboard on the comprehensive review of pharmacist performance.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2017
VIEW 2 EXCERPTS
CITES METHODS

Creating pharmacy staffing-to-demand models: predictive tools used at two institutions.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2012
VIEW 1 EXCERPT
CITES BACKGROUND

Should key performance indicators for clinical services be mandatory?

POINT COUNTERPOINT
  • The Canadian journal of hospital pharmacy
  • 2011
VIEW 1 EXCERPT
CITES BACKGROUND

References

Publications referenced by this paper.
SHOWING 1-10 OF 16 REFERENCES

Documentation of pharmacists' interventions in an emergency department and associated cost avoidance.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2007

Personal digital assistants for documenting primary care clinical pharmacy services in a health maintenance organization.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2006

Clinical and economic outcomes of pharmacist-managed aminoglycoside or vancomycin therapy.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2005

Documentation of pharmacist interventions in the emergency department.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2005

Relationship between number, timing, and type of pharmacist interventions and patient outcomes.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2005

Documentation of pharmacists' interventions and associated cost savings.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2004

Improving information flow and documentation for clinical pharmacy services.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2004

Measuring performance indicators in clinical pharmacy services with a personal digital assistant.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2004

Scorecards, dashboards, and KPIs keys to integrated performance measurement.

  • Healthcare financial management : journal of the Healthcare Financial Management Association
  • 2004

Using a personal digital assistant to document pharmacotherapeutic interventions.

  • American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists
  • 2004