Effective ambulatory service capacity management.


An effective capacity management program can increase operational productivities while reducing patient congestion. A framework for ambulatory care capacity management is presented that includes both demand-smoothing and supply-matching strategies. A case study focuses on analyzing congestion in the patient care delivery process at a medical oncology… (More)


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@article{Reid1989EffectiveAS, title={Effective ambulatory service capacity management.}, author={Richard A. Reid and D W Antle}, journal={DRG monitor}, year={1989}, volume={6 5}, pages={1-8} }