Economic Development Strategies and Macro-and Micro-Level Human Resource Policies: The Case of India's “Outsourcing” Industry
@article{Kuruvilla2008EconomicDS, title={Economic Development Strategies and Macro-and Micro-Level Human Resource Policies: The Case of India's “Outsourcing” Industry}, author={S. Kuruvilla and Aruna Ranganathan}, journal={Industrial & Labor Relations Review}, year={2008}, volume={62}, pages={39 - 72} }
This detailed case study of India's “outsourcing” industry illustrates the challenges in linking macro and micro human resource policies with an economic development strategy based on export-oriented services. The rapid expansion in the outsourcing of services to India has raised the possibility that this sector will be a key engine of India's economic growth. Based on extensive field research carried out over a four-year period, the authors of this study argue that four interrelated human… CONTINUE READING
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