Easy Up-front IT Investment Appraisal Using the Balanced Scorecard: Example with a Portuguese Organization

Abstract

Many organizations still invest in information technology (IT) without a clear picture of what, how and when benefits will materialize. In fact, only twelve to seventeen percent of companies measure them. This is due, partly, to the complexity of most evaluation approaches and to the difficulty in choosing from a vast number of dissimilar alternatives. On… (More)

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