ETAG a Formal Model of Competence Knowledge for User Interface Design

@inproceedings{Haan2000ETAGAF,
  title={ETAG a Formal Model of Competence Knowledge for User Interface Design},
  author={Geert de Haan},
  year={2000}
}
This book is about a particular solution to the problem of how to design usable computer systems. Apart from this chapter, it may be read as a short history of the research efforts with respect to ETAG, which is the main subject of the book as well as the tool that is proposed to help create usable computer systems. Since answers are meaningless without the questions they address, this chapter discusses the questions underlying this research and, perhaps even more important, the reasons for… CONTINUE READING
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