ESTONIAN EXPERIENCE ON ESTABLISHMENT OF A MODERN NATIONAL POISON INFORMATION CENTRE: ONE-YEAR PROFILE OF PHONE CALLS IN 2012

@inproceedings{Mare2013ESTONIANEO,
  title={ESTONIAN EXPERIENCE ON ESTABLISHMENT OF A MODERN NATIONAL POISON INFORMATION CENTRE: ONE-YEAR PROFILE OF PHONE CALLS IN 2012},
  author={Oder Mare and Pold Kristiina},
  year={2013}
}
Background: Initiating a National Poisoning Information Centre (PIC) in Estonia took about 12 years of challenging work on research, training and attracting governmental support and funding. In this study we described the establishment process and the profile of phone calls in the first year which the PIC started to be available full time (24h/day 7days/week). Methods: This was a descriptive retrospective study. Relevant documents from 2000-2012 were reviewed. The documents were categorized… CONTINUE READING

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