ED Utilization by Uninsured and Medicaid Patients after Availability of Telephone Triage.

  • Tim Howell
  • Published 2016 in
    Journal of emergency nursing: JEN : official…


PROBLEM For emergency departments experiencing crowding and a high percentage of patients leaving without being seen, a telephone triage service can provide other care options for low-acuity patients. METHODS A nonexperimental pre- and postintervention comparative design was used to measure ED visit volumes from Medicaid and uninsured patients presenting… (More)
DOI: 10.1016/j.jen.2015.08.015


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