E-tribalized Marketing?: The Strategic Implications of Virtual Communities of Consumption

@article{Kozinets1999EtribalizedMT,
  title={E-tribalized Marketing?: The Strategic Implications of Virtual Communities of Consumption},
  author={R. Kozinets},
  journal={European Management Journal},
  year={1999},
  volume={17},
  pages={252-264}
}
  • R. Kozinets
  • Published 1999
  • Business
  • European Management Journal
On the Internet, electronic tribes structured around consumer interests have been growing rapidly. To be effective in this new environment, managers must consider the strategic implications of the existence of different types of both virtual community and community participation. Contrasted with database-driven relationship marketing, marketers seeking success with consumers in virtual communities should consider that they: (1) are more active and discerning; (2) are less accessible to one-on… Expand
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