E-mail characteristics, work performance and distress


The purpose of the study is to examine how e-mail affects work performance. E-mail communication studies have aroused both praise and query regarding the suitability, appropriateness and effectiveness of electronic messages in information management. Less is known about the effects of e-mail on work performance. We consider (1) which e-mail features affect… (More)
DOI: 10.1016/j.chb.2009.08.005


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