E-commerce and the retail process: a review

@inproceedings{Burt2003EcommerceAT,
  title={E-commerce and the retail process: a review},
  author={Steven Burt and Leigh Sparks},
  year={2003}
}
Views abound on the impact of the Internet and e-commerce on traditional forms of retailing. Scenarios range from on the one hand, the almost total devastation of existing physical retailing to, on the other, limited if any impact upon ‘‘real’’ retailing. Despite excessive hype, spectacular failures and the myriad of conflicting views and crystal-ball gazing, e-commerce processes and procedures provide the potential for a fundamental reassessment of how retailing operates and how retailers… CONTINUE READING
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The Future of B2C E-Commerce

  • Electronic Markets
  • 2005
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