E-Commerce Systems Success: An Attempt to Extend and Respecify the Delone and MaClean Model of IS Success

@article{Molla2001ECommerceSS,
  title={E-Commerce Systems Success: An Attempt to Extend and Respecify the Delone and MaClean Model of IS Success},
  author={Alemayehu Molla and Paul S. Licker},
  journal={J. Electron. Commerce Res.},
  year={2001},
  volume={2},
  pages={131-141}
}
E-commerce success is an issue that has attracted the interest of many pundits. There is a general scarcity of models and frameworks for evaluating e-commerce success. Whether traditional information systems success models can be extended to investigating e-commerce success is yet to be investigated. This paper proposes a partial extension and respecification of the Delone and Maclean model of IS success to e-commerce systems. Customer Ecommerce Satisfaction (CES) is proposed as a dependent… CONTINUE READING
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