E-Commerce Product Recommendation Agents: Use, Characteristics, and Impact

@article{Xiao2007ECommercePR,
  title={E-Commerce Product Recommendation Agents: Use, Characteristics, and Impact},
  author={B. Xiao and I. Benbasat},
  journal={MIS Q.},
  year={2007},
  volume={31},
  pages={137-209}
}
Recommendation agents (RAs) are software agents that elicit the interests or preferences of individual consumers for products, either explicitly or implicitly, and make recommendations accordingly. [...] Key Result It also provides advice to information systems practitioners concerning the effective design and development of RAs.Expand
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