Dynamism in Electronic Performance Support Systems

  title={Dynamism in Electronic Performance Support Systems},
  author={James Laffey},
Introduction At one level, performance support can be described as the tools and resources we use to be successful. Performance support means our tools, our habits, our tricks-of-the-trade, our colleagues, our reference materials, our office environment: all the resources we rely upon and organize to help us become successful in our work. As an individual, I acquire and build tools for myself; such as my list of phone numbers on the wall by the phone, a spreadsheet template I use for monthly… CONTINUE READING

From This Paper

Figures, tables, and topics from this paper.


Publications referenced by this paper.
Showing 1-10 of 12 references

A Telecommunications Vision for the 1990s,

  • J. Sculley
  • Remarks at the John F. Kennedy School of…
  • 1992
Highly Influential
4 Excerpts

Performance support engineering : An emerging development methodology for enabling organizational learning

  • D. A. Schön
  • 1994

Performance support engineering: An emerging development methodology for enabling organizational learning. Performance Improvement

  • Raybould, Barry
  • 1994

Things that make us smart - Defending human attributes in the age of the machine

  • D. Norman
  • 1993
1 Excerpt

Integrated Support and Learning Systems for Augmenting Knowledge Workers

  • J. Laffey, Machiraju, N. Rao, R. Chandhok
  • Proceedings of World Congress on Expert Systems,
  • 1991

Organizational Memory as a Support for Learning and Performance: Prototypes and Issues

  • J. Laffey, Machiraju, N. Rao, R. Chandhok
  • 1991

Active and dynamic self-regulation of learning processes

  • A. Iran-Nejad
  • Review of Educational Research,
  • 1990
2 Excerpts

The Fifth Discipline The art and practice of the learning organization

  • P. Senge
  • 1990

Similar Papers

Loading similar papers…