Dynamism in Electronic Performance Support Systems

@inproceedings{Laffey1999DynamismIE,
  title={Dynamism in Electronic Performance Support Systems},
  author={James Laffey},
  year={1999}
}
Introduction At one level, performance support can be described as the tools and resources we use to be successful. Performance support means our tools, our habits, our tricks-of-the-trade, our colleagues, our reference materials, our office environment: all the resources we rely upon and organize to help us become successful in our work. As an individual, I acquire and build tools for myself; such as my list of phone numbers on the wall by the phone, a spreadsheet template I use for monthly… CONTINUE READING

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