Drivers of overall satisfaction with primary care: evidence from the English General Practice Patient Survey.

@article{Paddison2015DriversOO,
  title={Drivers of overall satisfaction with primary care: evidence from the English General Practice Patient Survey.},
  author={Charlotte A M Paddison and Gary A Abel and Martin O. Roland and Marc N. Elliott and Georgios Lyratzopoulos and John Campbell},
  journal={Health expectations : an international journal of public participation in health care and health policy},
  year={2015},
  volume={18 5},
  pages={
          1081-92
        }
}
BACKGROUND/OBJECTIVES To determine which aspects of primary care matter most to patients, we aim to identify those aspects of patient experience that show the strongest relationship with overall satisfaction and examine the extent to which these relationships vary by socio-demographic and health characteristics. DESIGN/SETTING Data from the 2009/10 English General Practice Patient Survey including 2,169,718 respondents registered with 8362 primary care practices. MEASURES/ANALYSES Linear… CONTINUE READING

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