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Big Data Capability, Customer Agility, and Organization Performance: A Dynamic Capability Perspective
- BusinessAMCIS
- 2018
It is argued that big data capability improves customer sensing capability, and it is clarified that this impact is moderated by both the organization market orientation and the data-driven decision making practice.
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From the Publisher:
A penetrating examination of the central issues, trends, and developments of the coming decades and the problems and opportunities they present to America and the world.
Author…