Don't look now, but we've created a bureaucracy: the nature and roles of policies and rules in wikipedia

@inproceedings{Butler2008DontLN,
  title={Don't look now, but we've created a bureaucracy: the nature and roles of policies and rules in wikipedia},
  author={B. Butler and Elisabeth Joyce and Jacqueline Pike},
  booktitle={CHI},
  year={2008}
}
Wikis are sites that support the development of emergent, collective infrastructures that are highly flexible and open, suggesting that the systems that use them will be egalitarian, free, and unstructured. Yet it is apparent that the flexible infrastructure of wikis allows the development and deployment of a wide range of structures. However, we find that the policies in Wikipedia and the systems and mechanisms that operate around them are multi-faceted. In this descriptive study, we draw on… Expand
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